Men's Textured Hooded Sweatshirt
Return and Exchange Policy
If you need to change the shipping address, please send us an email with your order number, the current shipping address, and the address that you would like to change it to. We can change the address up until your order leaves our facility!
Cancellations/Returns(Enjoy Return/Exchange Policy for 30 business days.)2.Cancellation of an order before it has been dispatched is subject to a 15% cancellation charge.
3.Cancellation is not supported after an order has been placed.
Once your return has been processed, you will receive a confirmation email; please note that it may take an additional 7-10 business days from the date you receive this email for the funds to be available in your account and it may take an additional billing cycle to see the funds on your billing statement.
Exchange & ReturnAttention:
The address on the package is only the address of the last processing center, not the return address. To get the return address, please contact our customer service via service@brenforde.com. We are not responsible for the consequences and costs of any unconfirmed returns.☆Products are damaged by misuse, mishandling, or poor maintenance.
☆Personal Reasons due to changed mind, personal taste, etc.
Please allow up to 72 hours for your refund to process once our warehouse receives the returned product. Your bank statement will reflect a change in 7-10 business days.
Shipping Policy
Last updated:July 25, 2026
Welcome to BRENFORDE. We take pride in the fact that every item is carefully packaged before shipment to ensure it reaches you in perfect condition. Please review our shipping policy below for details on processing times, shipping options, and delivery expectations.
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1. Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email with a tracking number.
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2. Shipping Locations
We currently ship to all U.S. states, excluding Alaska and Hawaii.
We also offer international shipping to select countries. Please contact our customer service for more details if your location is not listed at checkout.
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3. Shipping Methods & Delivery Time
We partner with trusted carriers such as **UPS, FedEx, and USPS** to ensure reliable delivery.
Standard Shipping (U.S.):7-15 business days
Expedited Shipping (U.S.):5-7 business days
International Shipping:12-20 business days (depending on location)
Please note that delivery times may vary due to factors such as weather, customs clearance, or courier delays.
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4. Shipping Costs
Free Standard Shipping on all U.S. orders over $79
Orders under $79: $8.99 shipping free
Expedited or International shipping costs are calculated at checkout.
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5. Order Tracking
Once your order is shipped, you’ll receive a tracking link via email.
You can track your package directly from that link or through our website’s “Track My Order” page.
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6. Lost or Damaged Packages
If your package is delayed, lost, or arrives damaged, please contact us within 7 days of delivery at [service@brenforde.com]
We’ll work closely with our carriers to resolve the issue and ensure you receive your product or a suitable replacement.
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7. Customs & Duties (International Orders)
For international customers, please note that import duties, taxes, and customs fees may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in our shipping rates.
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8. Questions
If you have any questions about your order or shipping, please contact our customer care team at:
📩 [service@brenforde.com]